Where we ship

We currently ship to customers in the United States (including APO/FPO where supported by the carrier). If you need something shipped outside the U.S., contact us and we’ll see what’s possible.

Order processing time

Most orders are processed in 1–3 business days (excluding weekends and holidays).
If an item is backordered or has a longer lead time, we’ll notify you ASAP.

Multiple shipments (very important)

We work with multiple suppliers/warehouses. Because of that:

  • Your order may arrive in multiple packages

  • Packages may ship from different locations

  • You may receive multiple tracking numbers

  • Items may arrive on different days

That’s normal for our shop and helps us get you gear faster.

Shipping rates

Shipping is calculated at checkout based on:

  • Items in your cart (size/weight)

  • Shipping destination

  • Number of shipping locations involved

Some products ship at standard rates, while others require special shipping rates due to size or handling (ex: bulky/heavy items). If an item has a special rate, it will show at checkout.

Delivery estimates

Delivery time depends on the carrier and product source. Typical estimates (after processing) are:

  • Standard shipping: 3–7 business days

  • Expedited options (if available): 2–3 business days

These are estimates, not guarantees, especially during peak shipping seasons or weather delays.

Tracking

When your order ships, you’ll receive tracking via email/text (if you opted in). If your order ships in multiple boxes, you’ll receive multiple tracking updates.

Address accuracy

Please double-check your shipping address. If a package is returned due to an incorrect/undeliverable address, reshipping costs may apply.

Lost, stolen, or damaged packages

  • If tracking shows delivered but you don’t have it, check with household members/neighbors and your local carrier first.

  • If your order arrives damaged, contact us within 48 hours with photos of the packaging and product so we can help.

Returns vs shipping charges

Shipping fees (including special shipping rates) are not refundable unless the return is due to our error or a verified carrier issue.

Questions / can’t find what you need?

If you can’t find a product you’re looking for or have questions about shipping, text or call: 770-366-8250.

Shipping Policy – Next Level Pro Shop

Where We Ship

We currently ship within the United States (including APO/FPO where supported).
Need something shipped internationally? Reach out and we’ll see what we can do.

Order Processing

Most orders are processed within 1–3 business days (excluding weekends/holidays).
If an item has a longer lead time, we’ll communicate that quickly.

How Our Shipping Works (Important)

We work with multiple trusted suppliers to bring you the best gear available.

Because of that:

  • Orders may arrive in multiple packages
  • Items may ship from different locations
  • You may receive multiple tracking numbers
  • Deliveries may arrive on different days

👉 This is intentional—and helps us get you gear faster while keeping costs down.

Why Some Orders Take Longer

In some cases, we will bring items to us first before shipping to you.

We do this to:

  • Reduce multiple shipping charges
  • Combine items when possible
  • Keep your total cost lower

This may add a few days, but results in a better overall experience.

Shipping Rates

We use a simple, tiered flat-rate system based on your order total.

This allows us to:

  • Keep pricing predictable
  • Avoid stacking multiple shipping charges
  • Stay fair across different product types

Final shipping cost is shown clearly at checkout.

Delivery Estimates

After processing:

  • Standard: 3–7 business days
  • Expedited (if available): 2–3 business days

These are estimates, not guarantees.

Tracking

You’ll receive tracking once your order ships.
If items ship separately, you’ll receive multiple tracking updates.

Address Accuracy

Please double-check your shipping address.
If a package is returned due to an incorrect address, reshipping costs may apply.

Issues with Delivery

  • Marked delivered but not received? Check with neighbors and your carrier first
  • Damaged item? Contact us within 48 hours with photos

We’ll take care of you.

Shipping & Returns

Shipping fees are non-refundable unless due to our error or a verified carrier issue.

Questions?

Call or text: 770-366-8250

 Shop now