Shipping Policy – Next Level Pro Shop
Where We Ship
We currently ship within the United States (including APO/FPO where supported).
Need something shipped internationally? Reach out and we’ll see what we can do.
Order Processing
Most orders are processed within 1–3 business days (excluding weekends/holidays).
If an item has a longer lead time, we’ll communicate that quickly.
How Our Shipping Works (Important)
We work with multiple trusted suppliers to bring you the best gear available.
Because of that:
- Orders may arrive in multiple packages
- Items may ship from different locations
- You may receive multiple tracking numbers
- Deliveries may arrive on different days
👉 This is intentional—and helps us get you gear faster while keeping costs down.
Why Some Orders Take Longer
In some cases, we will bring items to us first before shipping to you.
We do this to:
- Reduce multiple shipping charges
- Combine items when possible
- Keep your total cost lower
This may add a few days, but results in a better overall experience.
Shipping Rates
We use a simple, tiered flat-rate system based on your order total.
This allows us to:
- Keep pricing predictable
- Avoid stacking multiple shipping charges
- Stay fair across different product types
Final shipping cost is shown clearly at checkout.
Delivery Estimates
After processing:
- Standard: 3–7 business days
- Expedited (if available): 2–3 business days
These are estimates, not guarantees.
Tracking
You’ll receive tracking once your order ships.
If items ship separately, you’ll receive multiple tracking updates.
Address Accuracy
Please double-check your shipping address.
If a package is returned due to an incorrect address, reshipping costs may apply.
Issues with Delivery
- Marked delivered but not received? Check with neighbors and your carrier first
- Damaged item? Contact us within 48 hours with photos
We’ll take care of you.
Shipping & Returns
Shipping fees are non-refundable unless due to our error or a verified carrier issue.
Questions?
Call or text: 770-366-8250